Operations

We provide support in these areas:

  1. Coaching and advice for owners, associates, hospital administrators and practice managers
  2. Roles and responsibilities for the owner, associates, hospital administrator, practice manager, and lead technicians
  3. A client experience that recognizes best practices and differentiates your practice
  4. Effective and efficient workflow through proper employee scheduling, training, and performance monitoring
  5. Cornerstone software support
  6. Regularly review and update your practice’s information technology needs, such as practice information management software, accounting software, telecomm infrastructure, IT system and facility security, and including updates and backups
  7. Employee handbook (We have one that's based on 35 years of managing staff, and can quickly be customized for your practice!)
  8. Key Performance Indicators (KPI) that impact your operational performance
  9. Practice workflow efficiency
  10. Practice operational trends analysis against recognized standards
  11. Operational trend comparison to other similar practices
  12. Physical and software inventory management
  13. Practice Management Information Software support
  14. Client communications flow and content
  15. Marketing and Social Media support and integration